Testimonials

TESTIMONIAL Sarah Lambert – Negotiator J R Hopper Estate Agents Sincere person whom always displays techniques of negotiation to the highest level of discretion and professionalism, be it in a Solicitor’s office or vendor’s home.    Able to diffuse a scenario when perhaps a sale could be lost due to misunderstanding of communication be it on the telephone, email or Surveyor’s Reports .   Rare personality.  Would put her vendor and purchaser first beyond the normal office hours. Would then lock the office up whilst apologising on the mobile to the child-minder for being late but “just had to help my client!” Always there!!  Whether absent from desk due to work, illness, holiday or attending function in London.  “I shall pick up your voice mail on the train home, excluding the tunnels.”     Happy personality thus giving the recipient of her conversations the feeling that everything is positive and that one must never give up in a crisis.      Listens attentively and able to extract speedily the necessary facts that the highly proficient  Negotiator so requires to ensure the ease of the sale and purchase transaction.       Astonishing level of understanding and in a truly caring manner.  This probably stems from the Yorkshire family unit and close community that Sarah Lambert has been surrounded by throughout her life.  Her...


We are pleased to provide our testimonial for Sarah Lambert of J.R. Hopper & Co. in Leyburn, North Yorkshire.  Sarah has recently provided us with exceptional service during the course of selling two properties.    At all stages of the process, we have received excellent attention in every aspect of preparing, photographing and valuing our properties.    All communication has been attended to promptly and efficiently.    Potential purchasers’ needs have been accommodated at all times thus facilitating quick and efficient sales where all details have been clear.   Negotiations have been particularly professionally handled so that the process of selling our properties has been concluded quickly and without problems.  We have received service surpassing expectations and would not hesitate to recommend Sarah to any potential customer wishing to sell or buy a property.  David and Faye Doorbar


A 5-star review by ‘Suzanne and Chris Mitchell’ 15/8/2012 Branch: Leyburn       Would you use the agent again? Yes We were delighted with the service from Hoppers which was infinitely superior to any of the other agents we approached in this area. Our advisor was Elizabeth Guy and she was excellent. She listened to our brief and took a lot of time and trouble to find the right property for us. She was very personable and easy to do business with. We had some specific issues which arose with the sellers and she worked really hard to help resolve these. All in all, a very good experience and we would thoroughly recommend Hoppers and Elizabeth. Was this review helpful? Yes


Recent Reviews  www.referenceline.com    “ Very aware of local market. Very friendly and helpful. Wouldn’t hesitate to use them again.” more   “ Helpful & responsive. It was useful that they were able to arrange house clearance and sale of unwanted goods.” more   “ Sold in two weeks.” more   “ The agent was helpful and professional.”


Dear Brian, I thought I must drop you a line to let you know how pleased and impressed I have been with the service offered by your firm. Natalie and Stella have done an outstanding job by their constant communication.  We have always known the status of the negotiations .  Your staff are to be congratulated, it is like a breath of fresh air compared with my recent dealings with a local estate agent. I shall be contacting you a little later in the summer to consider the sale of our house.  I wonder if you will manage to do as well for us as you did with Milestone!!?? Kind regards, Roger Dr Roger J Callan ,Clapham,North Yorkshire


Subject: 4 Hargill Close Redmire .I collected the keys of this property on Saturday having completed the purchase. I would just like to put in a good word for your colleagues for the way in which they handled the whole transaction. I know you are working for the vendor but being as helpful as they were to the purchaser makes good business sense too. This is the 8th property I have bought in the last 10 years and as a buying “experience” this was streets ahead of the other agents I have encountered. When the time comes to sell, you will be the first name on my list.  Thank you all again George Robson


Above all, we are so glad we went with your firm as the two others we invited along had placed a value of £20-£25,000 below your recommended asking price and that which was actually achieved! Your slightly higher commission charge was well earned. Nor would they have provided anything like your level of customer service for househunters with plenty of friendly staff for weekend viewings and an office open in Leyburn and Hawes. We also trusted your advice on the offers received and your knowledge of the potential buyers’ circumstances, which has meant the sale has proceeded on schedule in less than 2 months since giving you our instructions. Please convey our sincere thanks to all your team involved. Best Regards Graham and Carol Banks


Dear Brian We would like to thank you and your team for handling the sale of our property so expeditiously. We never thought it would happen so quickly and smoothly, particularly given the poor state of the cottage following the last tenant’s departure and what we believed was a poor current housing market. Right from the start when we asked for a visit and valuation from you at a specific time, through to the drafting and publicising of the sales particulars, organising viewings and handling the several offers received we have been greatly impressed with your prompt, efficient and reliable service. Above all, we are so glad we went with your firm as the two others we invited along had placed a value of £20-£25,000 below your recommended asking price and that which was actually achieved! Your slightly higher commission charge was well earned. Nor would they have provided anything like your level of customer service for househunters with plenty of friendly staff for weekend viewings and an office open in Leyburn and Hawes. We also trusted your advice on the offers received and your knowledge of the potential buyers’ circumstances, which has meant the sale has proceeded on schedule in less than 2 months since...


I just want to say a big thank you to all your team for making such a wonderful effort to ensure our move went as smoothly as possible.