Kind words
Reviews
We've helped a good many people move around the Dales, and it's always lovely when they take the time to say something kind about us.
We love a good review
We'll be honest: a kind word makes our week. After all the paperwork, the chains and the surveys, someone taking a minute to say thank you means a great deal - and we read every single one.
If one of us gets a call-out, they get a little something extra in their pay that month, so a name-check genuinely makes someone's day - you'll spot our faces on the reviews we've earned below. Feel free to be generous.
Every review here lives on allAgents, the independent review site for estate agents. We can't edit them, we can't quietly lose the ones we'd rather forget, and we wouldn't want to - the whole point is that they aren't ours to polish (or correct typos).
Superb service - now the second time. Prompt accurate replies and then good follow up from Pam Baines once the sale has been agreed.
Looked after by Pam
We bought a property through JR Hopper and even though we were not their clients, they couldn’t have been more helpful, professional and communicative. Leeselle looked after us from day one, arranging viewings and always listening to what we said to better understand our requirements. Pam kept in touch with the whole chain once we’d chosen a property, giving us regular updates on everyone’s status. They both really cared about making sure everyone was looked after, keeping the lines of communication open, particularly when there were hiccups in the process and we can’t praise them highly enough. Really wonderful people and so good at their jobs!
Looked after by Leeselle & Pam
Stella was great gave us the advice that we needed and went above and beyond to help us at the drop of a hat . Professional and got us to where we wanted to be Would highly recommend
Looked after by Stella
Great service from a friendly team that is, and feels truly 'local'. Always available a call, to share thoughts, bounce ideas and have a great knowledge of the local market; past and present. Have been great at sharing properties that relevant and of interest, as well as being hugely patient in accommodating negotiations, multiple offers and occasional withdrawals too.
Looked after by Stella
Huge thanks to all the team but especially Clare, Miles, Sarah and Pam who went the extra mile to market, negotiate and complete our sale.
Looked after by Sarah, Clare, Miles & Pam
Stress free sale of our property And super speedy Fabulous estaye agent and staff Thank you all
Looked after by Christina
A very friendly and professional approach from the whole team at Hoppers throughout a lengthy sales process. Special thanks to Leeselle, Pam, Sam and Stella their efforts.
Looked after by Stella, Leeselle, Sam & Pam
Great service, over and above to help our move go seamlessly.
Looked after by Leeselle & Pam
Fantastic service from start to finish. I sold my house through JR Hoppers, and Pam was such a great help every step of the way, chasing solicitors and the buyer, and solving all those niggling issues that come with selling a property. Huge thanks.
Looked after by Pam
I had a positive experience with J.R. Hoppers. From start to finish, the entire team was friendly and helpful throughout the process. Sam conducted our initial viewing, she struck a perfect balance between offering helpful ideas and perspective also giving us the freedom to explore the property and discuss our impressions privately, which I really appreciated. As the process progressed, Leeselle and Pam were a real pleasure to work with. They were consistently approachable, responsive and quick to address any queries. Leeselle was particularly accommodating, providing access to the property various surveys, often at short notice and requiring flexibility with her time, which I we hugely appreciated. The teams professionalism and kindness really made the experience much smoother. I would highly recommend them.
Looked after by Leeselle, Samantha & Pam
Leeselle and Pam were excellent representatives Hoppers from the initial meeting to completion. They were clearly passionate about their work and well informed about the housing market in Kirkby Stephen Thoroughly recommend
Looked after by Leeselle & Pam
Having met with Leeselle Wren from J. R. Hopper to discuss the potential sale of our property, we were not only impressed with how professional she was, and the level of detail she went in to, but also her passion selling properties shone through. Leeselle provided a full verbal explanation of her thoughts on the property and where she thought it fitted into the current market, along with a very comprehensive online presentation later the same day. This really enabled us to sit a and contemplate the sale and way forward. We look forward to seeing how the rest of the sale procedure unfolds, and hopefully leaving further feedback on a successful sale.
Looked after by Leeselle
Having met with Leeselle Wren from J. R. Hopper to discuss the potential sale of our property, we were not only impressed with how professional she was, and the level of detail she went in to, but also her passion selling properties shone through. Leeselle provided a full verbal explanation of her thoughts on the property and where she thought it fitted into the current market, along with a very comprehensive online presentation later the same day. This really enabled us to sit a and contemplate the sale and way forward. We look forward to seeing how the rest of the sale procedure unfolds, and hopefully leaving further feedback on a successful sale.
Looked after by Leeselle
We have experienced the service of J R Hoppers on 2 prospective purchases. Sadly the first one we ultimately pulled out of and during the transaction Hoppers did everything within their power to enable the transaction forward. We met or spoke to Stella, Sam, Brian and Pam and they were all professional, friendly and efficient. We experienced their communication to always be clear and honest and would not hesitate to use the company again.
Looked after by Brian, Stella, Sam & Pam
I have used hoppers on Kirkby Stephen both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter
Looked after by Leeselle & Pam
We would highly recommend Hoppers as excellent estate agents. For the outset they handled our sale in the Eden valley professionally and sensitively. The team effort was impressive and the sale video of our home was perfect and resulted in an agreed sale within a week! Leeselle's sensitive and enthusiastic handling of the whole process was particularly helpful and instrumental in achieving an early sale agreement. Thank you all.
Looked after by Leeselle
Thank you to Leeselle, Pam and Angela. In our recent letting of one property and selling another, you were all brilliant. Professional, efficient and so kind. Always responding to us quickly and with answers to our queries and giving us sound, objective advice. Many thanks. We will be back we need further assistance.
Looked after by Leeselle, Pam & Angela
I found working with Hoppers in the purchase of my property excellent. Pam Baines was hard working, attentive with frequent friendly communications. I can highly recommend.
Looked after by Pam
Really great, efficient service from beginning to end. Sarah, Pam and Leeselle were so friendly to deal with and made the whole process very straightforward. Thank you again all of your help and support in buying my first home.
Looked after by Sarah, Leeselle & Pam
Great customer service with a friendly welcome . No issues at all
Looked after by Samantha & Alison
The team has been incredibly fast to respond and very helpful throughout the process. A big shoutout to Leeselle, who has been amazing with all my enquiries and has gone above and beyond to keep an eye out houses within my budget. Really appreciate the effort and communication — a great team all around!
Looked after by Leeselle
Very friendly staff who are keen to do their best clients and to provide a personal service with high standards of integrity
Excellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.
Looked after by Sarah & Pam
My brother and I recently needed to sell a family property in the Kirby Stephen area of Westmorland. J R Hopper & Co were recommended by friends who had dealt with them previously and Leeselle Wren from the Kirby Stephen office took on our valuation and we subsequently appointed them to market the property. From day one the Hopper team were on the and at no time did we feel things were dragging and once we had a potential purchaser they (and in particular Leeselle) supported the process at every turn. Both of us not living in the locality meant asking Leeselle to assist with resolving precontract enquiries issues and identifying local contractors to carry out electrical survey work and ultimately clear the property. This she did and these matters were resolved in good time. We have no hesitation in recommending that anyone selling property seriously consider appointing J R Hopper & Co to act on their behalf.
Looked after by Leeselle & Samantha
J. R. Hopper have been great. Leeselle helped me find my perfect first house. All the way through the process of buying the property it’s felt like I’ve been looked after greatly and helped in any way I needed it.
Looked after by Leeselle & Samantha
They work tirelessly to make sure your sale actually happens!
Looked after by Pam
Hoppers have worked with us selling our lovely cottage just outside Hawes. It has been a rocky road with an initial sale happening straight away and then falling through at exchange. However during that time Pam Baines and the whole of the team have been working with us to make the sale happen. A second buyer was secured and we have recently completed. Pam in particular as our contact point has kept us fully informed and worked tirelessly to get the sale through. Highly recommended.
Looked after by Pam
What fantastic service we received the purchase of our home! The staff really went over and above to look after us from start to finish. Always at the end of the phone or an email and wonderfully accommodating and responsive to communications backandforth with the property sellers. Thank you so much the smoothest house purchase we’ve ever had!
Huge thanks to Team Hoppers an extremely professional, easy, smooth and efficient sale !
Looked after by Leeselle & Samantha
Could not have had a better experience, would use again.
Looked after by Sam & Alison
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