From viewing through to completion we met nothing but professionalism from the team at Hoppers. Nothing was to much trouble, they facilitated all our requests for access to the property for trades people to draw up quotes etc. Pam even arranged for some of those for us.
We have no hesitation in saying we received excellent customer service and would not hesitate to use Hoppers in the future.
John Jan 27, 2023
Very happy with the service we have received
Renting is a new experience for us but we found Christina and Angela helpful and efficient.
Sandra Jan 25, 2023
Christina and Angela were extremely helpful, prompt and thorough with all elements of our letting process. They made what can be a stressful time much easier. Many thanks!
Louise
Jan 25, 2023
Extremely helpful and seamless services. Very friendly and courteous. Highly recommended for anyone looking to rent. Thank you Angela and Co
Elaine Jan 24, 2023
Simply the best firm to use. Leeselle did a fantastic job...from inspecting the property and giving a valuation to supplying much needed help throughout the sale negotiations. Very professional, knowledgeable and reliable. I would recommend Leeselle to anyone looking fo help with any type of property negotiation. A pleasure to deal with.
Kathy
Jan 10, 2023
Finding a rental property was not as easy as it should have been due to the restrictions place by most landlords regarding pets (we have one elderly cat).
That said, Hoppers were able to smooth the path to our current rental in a timely and efficient manner.
sdclee
Jan 2, 2023
Superbly helpful, efficient prompt and reliable team - many thanks and best wishes to Stella, Angela, Christina, Brian and Clare, all of whom had to engage with me at some point or other during the process, and none of them ever let me down.
Karl van Heeswijk
Dec 15, 2022
Hoppers were very proactive with the sale of our property in Hawes. The market slowed and the lender market got tighter during the sale process and they were particularly dogged in tracking down and chasing all queries from the buyer and the lender to ensure that the process didn't extend any further than necessary.
Dave Thomas
Dec 14, 2022
Absolutely amazing service & guidance. We have moved from overseas and nothing was an issue for us! Thank you Christina and co.
Cheryl Pror
Dec 13, 2022
Angela, Christina and Co. at J R Hopper have made the process of moving home really easy and they have been fantastic. 100% recommend them.
Thank you very much :)
Ryan
Dec 13, 2022
Thank you Leeselle and Pam for all your help with the sale of Larimar for mum and dad. Nothing was a bother and they got any problems solved quickly. Thank you again.
Sharron Dec 13, 2022
We purchased our new home through Hoppers. A swift conveyancing process was required in order to prevent a potentially fragile chain breaking, and Leeselle in particular went the extra mile to keep communications flowing smoothly.
Purchasers
Dec 6, 2022
Moving on from the sale of my previous property Leeselle and team have been really helpful finding me my next home.
Thank you very much.
Gareth
Dec 1, 2022
Angela & Christina ensured that the process of letting our property was handled efficiently, quickly and smoothly with very little disruption to ourselves. We were kept up to date with progress of the letting and were advised what we needed to do and when which was much appreciated.
Amanda
Nov 18, 2022
I had excellent service from Pam Baines throughout the purchase process. Her expert management of my, and the vendors' requirements, ensured completion was achieved by the target date agreed at the outset
Andy Nov 10, 2022
Angela, Christina and Co. at J R Hopper have made moving easy. Very helpful with everything I've needed and responded immediately. Big thank you to the team
Dawn Nov 9, 2022
As the buyer, J R Hopper and Co has been very supportive and interactive. They facilitated our visits particularly as we were away from the area
Ken Nov 8, 2022
I had a huge responsibility to sell a large and complex property 60 miles from where I live when I became an executor on behalf of family. Hoppers have been fantastic throughout and in particular Leeselle immediately set my mind at rest with her local knowledge and calm, experienced approach. Everything I was told would happen was right and did, from values to viewings, all of which were managed by Hoppers for me. I was always kept up to date, never had to chase and was helped even more with great recommendations for other services I needed such as removals. Having moved house myself many times, this was the house sale I was most nervous about but Hoppers have made it the easiest I have known. I would highly recommended Leeselle and the team to anyone looking to buy or sell.
Joanne Nov 7, 2022
Renting our cottage through j r hopper was super helpful and made it stress free! the whole team was fantastic even up until even after we moved in. Couldn't fault at all, Thankyou very much for all your help
Amy Nov 7, 2022
Angela & Christina have been very thorough, helpful and attentive to details to make sure the process of letting and renting a property goes smoothly. Thank you for good customer service.
Vanessa
Nov 2, 2022
It is such a pleasure liaising with Angela, Christina and the rest of the rental team. They are always incredibly prompt replying to emails, and take such a proactive approach. They have found us some great tenants and even managed to arrange it so there was only a break of a couple of days between our last lot of tenants. I'm really grateful to them for their on-going support.
Emma H
Oct 24, 2022
thanks so much to the hoppers team, christina and angela were amazing and went above and beyond to help with a smooth move any questions were answered so quickly both being an absolute credit to the team its hard-to-find genuine helpful people now adays keep up the excellent work guys
mucho gracious johnny duster
johnny duster
Oct 20, 2022
Hoppers have managed my property for a couple of years now. Angela and Christina are amazing and nothing is too much trouble. I would recommend Hoppers to anyone looking to buy, rent or to manage a property, without hesitation.
Clare
Oct 14, 2022
The staff at JR couldn't be more helpful, they were on the case and continued their efforts to keep the wheels turning to help bring about a quick result. Nothing was too much trouble and they kept us informed at every stage.
John Oct 12, 2022
Swift and efficient service throughout . Great communication. All staff were really helpful and able to address any queries - Thankyou
KD
Oct 5, 2022
I have worked with Christina and Angela several times now on my rental property and they have always been very professional and efficient. This time I was able to find the tenant myself but still chose to work with Hoppers to handle the contacts, deposit, checks and inventory. The inventory was well photographed and documented and clearly shows the property in the state when the tenancy begins so that there is no ambiguity at the end of tenancy as to what it was like when they moved in. Meter reading all taken and fully documented. Contract and tenant background checks all completed in good time for successful move in date.
Bernard
Oct 5, 2022
Great service from Hoppers. Always there to help if I had a problem on line with paperwork
Also very accommodating since we moved into property
Wendy Sumnall
Oct 5, 2022
The team at JR Hopper, are the friendliest, most efficient team you could ever wish to meet. From being shown round the property, to after sales service the team went above and beyond.
We would highly recommend.
Thank you, Leeselle, Pam and team, keep up the good work.
Bob and Anne
Oct 4, 2022
All the staff were really helpful and friendly, kept us updated regularly regarding the property, making sure everything ran smoothly, would highly recommend JR Hoppers
Alexandra Oct 3, 2022
All staff have been professional friendly and supportive in helping us to let my Mums house. I would recommend Hoppers and would certainly use them again. Thanks to Christina, Angela and Leeselle.
Linda Oct 2, 2022
All the ladies I have been involved with over the last 2 weeks , Angela the most , Christian once and I don't fogot the ladies name from this morning , Angela has been brilliant , thank you again ladies .
Helen ediss
Sep 30, 2022
A big thank you to Hoppers who manage a rental property for me. We have just had a tenant change over and these guys go over and above to make the checkout and check in process for the landlord and tenant very easy.
There eye for detail is excellent in ensure everything is OK and the property well looked after. I can't thank Angela and Christina enough for there excellent service. A real family team were the service everyone receives is personalised.
Big thank you both.
Peter
Sep 30, 2022
Amazing team so helpful from start to finish
couldn't ask for anything more so grateful to Sarah
and Pam for keeping me sane
Wendy Sep 1, 2022
Always a fantastic service. Great local knowledge and very friendly professional service. Appointments always very easy to make and ran smoothly and on time.
Rachael
Aug 31, 2022
We purchased our dream property through J R Hopper and we were very impressed with their service and personal touch throughout what was a hard few months. They were far more sympathetic to our personal circumstances than some other agents we have experience of. They were never pushy, always listened carefully to what we wanted and represented our interests as buyers which isn't always the case with agents. Tha ks for all your help this summer.
Tamzin
Aug 26, 2022
Leeselle in particular was very supportive throughout the whole process and helped ease us through to completion. Pleasure to deal with and woukd highly recommend.
Martin
Aug 26, 2022
Proper old fashioned Estate Agents. Excellent, caring service. Thank goodness there are still some genuine professionals left in the Industry.
JOHN Aug 26, 2022
Couldn’t have been happier with the dealings with JR Hoppers on our recent house purchase. Leeselle and Pam were a pleasure to deal with from start to finish. A super smooth purchase in a timely manner, nothing was too much trouble. Being new to the local area was a daunting process, but they couldn’t have been more helpful or knowledgeable. Would highly recommend and use again. 5* from us.
Nicola Aug 25, 2022
We purchased our house through JR Hopper & Co earlier this year... Safe to say nothing was straight forward about this move but the team at Hoppers, particularly Pam, were so helpful and really excellent throughout and really went above and beyond to ensure the purchase went through, even when all the odds were against us. Their communication is great and they were flexible around our initial viewing (we moved from the midlands and they were incredibly accommodating) as well as organising a builder to visit with us and allowing us to come in and measure up before the move.
Hannah
Aug 25, 2022
Excellent from Start to finish.
We can not fault the service we had from Hoppers. We mainly dealt with Sarah who kept us informed at every step of the way.
Nothing was too much trouble and we would happily use them again.
ChrisH
Aug 23, 2022
Excellent service by Hoppers, particularly Christina who was extremely helpful and efficient. Service overall was fantastic with quick responses to emails. Thank you! 😊
Steph Aug 9, 2022
We had a wonderful experience purchasing the property.
Thank you to all the team at J R Hopper for ensuring things ran smoothly.
Gillian Aug 3, 2022
Many thanks to Christina, Angela and team. Brilliant communication, you made it very easy to complete documents required. A pleasure to deal with you.
Cori
Jul 26, 2022
Very reliable and friendly estate agents. A great team of people and would recommend using them. Thanks to Brian and Emma for smoothing the way with our purchase 👍
Andy Jul 7, 2022
Excellent service from Christina and Angela, they made the whole process of letting the property very easy on our part and kept us updated all of the time. Highly recommend!
Angela
Jun 23, 2022
Thank you to the letting team especially
to Christina and Angela
Very professional people and customer focused
They kept us updated during the application and worked closely with us to close the agreement
Strongly recommend the Company at
JR HOPPER and the team
Bill Jun 23, 2022
To whom it may concern,
Over the last 12 months, J.R Hoppers have now managed two house purchases in Kirkby Stephen for both myself and my family. The end-to-end service received was outstanding on both occasions. This included the timely provision of market information tailored to our requirements, excellent onward communications; and honest and reliable support and advice throughout negotiations. All the staff involved were extremely helpful and polite at every turn, but with a special mention also to Leeselle Wren who was responsible for both purchases and was highly professional and extremely personable throughout - and whose local market knowledge and experience helped make our final mind up on both occasions.
Neil Jun 14, 2022
A big thank you to the Leyburn office. We received a magnitude of help and accommodating from the girls and found a perfect property for us. Well done to you and will recommend you to anyone asking about rental properties.
Nicola Churchward
May 26, 2022
A huge thank you to all the team at Hoppers for your help in finding us our dream home.
We have been impressed with your friendly, professional and down to earth approach. From our initial contact with Clare and Michelle who really listened to our requirements, to Stella and Pam who made sure the process went as smoothly as possible, used their local knowledge which was invaluable to us and kept the communication flowing throughout.
Fiona May 24, 2022
The staff at J.R. Hopper are kind, professional and quick to deal with inquiries. I would recommend them to anyone who is looking for an estate agency that is far above the rest in all aspects. Angela Coulson and Christina Scarr have looked after me to such a high level from the beginning.
