This deposit is payable prior to referencing any prospective Tenant. The amount is capped at the equivalent of one weeks' worth of rent.
J R Hopper will only retain this deposit if a prospective tenant decides not to go ahead with the tenancy, or does not take reasonable steps to enter into the tenancy by the agreed date.
This payment is capped at the equivalent of 5 weeks' worth of rent.
This will cover damages and defaults by the tenant as detailed in the AST during the tenancy.
Your landlord or agent must protect your deposit with an authorised scheme if you have an assured shorthold tenancy. J R Hopper use the Deposit Protection Service.
The Tenant will be charged 3% interest per day from the Rent Due date, until paid the rent is paid in full. This fee will only be charged where the rent payment has been outstanding for 14 days or more (from the date set out in the tenancy agreement).
The Tenant is liable for the full cost of replacing any lost keys or other security devices. If it is necessary for the locks to be changed due to the loss of keys, then it is the obligation of the Tenant to cover the cost of a locksmith and the cost of all replacement keys. If extra costs are incurred there will be an administration charge of £15.00 per hour to a maximum of £50.00.
The Tenant will be charged £50.00 Inc. VAT per amended document. This will cover the costs associated with the preparation and execution of any new legal documents.
Should a Tenant wish to leave the property before the end of their tenancy agreement they must first seek agreement from their Landlord. They may still be liable to cover the landlord's costs of re-letting the property as well paying any rent due under the terms of their contract.
While the tenancy is active, the tenants will remain responsible for all utility payments, unless otherwise agreed.
We belong to The Property Ombudsman and after going through our own in-house complaints procedure (available upon request) you may seek redress through them: https://www.tpos.co.uk/consumers/how-to-make-a-complaint
Our Client Money Protection provider is Propertymark and our certificate can be downloaded here.
Details of the scheme can be found on their website: https://www.propertymark.co.uk/professional-standards/rules/cmp.html