Client Reviews | J.R. Hopper & Co.

Emma
Jun 13, 2025

I mainly dealt with Christine and a little Angela thought my rental process Christine was kind, compassionate, professional and prompt throughout! Nothing was too much trouble She is a real credit and such a bright soul to have as part of your team, thank you :))) Angela was also prompt, professional and warm throughout all our interactions The “ on hold “ music is the best !!!!

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Gwen Scarr
Jun 13, 2025

Christina was professional and knowledgeable guiding us through the process of renting out our property from start to finish.

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Charlotte
Jun 13, 2025

We cannot recommend J R Hopper and specifically Angela Coulson enough, making our house move an easy and smooth process! Angela was very supportive in helping us with our application and securing a viewing, and was very prompt with answering any and all queries we had during the application process. She has also been fantastic organising admin to help us prepare our move, always on the end of the phone or via email to help. Thank you!

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Andy C
Jun 2, 2025

What fantastic service we received the purchase of our home! The staff really went over and above to look after us from start to finish. Always at the end of the phone or an email and wonderfully accommodating and responsive to communications backandforth with the property sellers. Thank you so much the smoothest house purchase we’ve ever had!

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Sophie Smith
May 23, 2025

Huge thanks to Team Hoppers an extremely professional, easy, smooth and efficient sale !

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brian zittel
May 8, 2025

Could not have had a better experience, would use again.

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David Heap
May 1, 2025

Fast & professional service. Angela was extremely helpful and provided all documentation in a timely manner ensuring my tenancy agreement was in place at short notice.

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Shirley
Apr 29, 2025

Both Angela and Christina are efficient, very helpful and easy to get in contact with. Thank you again in assisting us in the letting of one of our properties.

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Alastair & Wendy McLachlan
Apr 29, 2025

Once again, they - particularly Angie Coulson - have been outstanding with us and with the tenants, quickly and effectively negotiating a slightly tricky endoftenancy situation. Thanks again!

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Andrew
Apr 22, 2025

Happy to take your money and you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance. Avoid avoid avoid. (Speaking about lettings only, Leyburn office)

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Trish
Apr 22, 2025

Stella has been absolutely fantastic from valuing the house through to the sale of the house. Nothing has been too much trouble. Any problems Stella sorted straightaway. The sale sign was in a fantastic position. Get in touch with Stella at the Hawes office you are thinking of selling a house.

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Pauline Satterthwaite
Apr 15, 2025

Angela has gone above and beyond to help me with finding tenants my property whilst my husband was very poorly in hospital. Her care and kindness was much appreciated and enabled me to concentrate on supporting my family at a very sad time. She handled everything with attention to detail and took a lot of stress away from us. We would highly recommend Angela and Hoppers. Thank you Angela.

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Pauline Satterthwaite
Apr 15, 2025

Angela has gone above and beyond to help me with finding tenants my property whilst my husband was very poorly in hospital. Her care and kindness was much appreciated and enabled me to concentrate on supporting my family at a very sad time. She handled everything with attention to detail and took a lot of stress away from us. We would highly recommend Angela and Hoppers. Thank you Angela.

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House for Sale
Apr 11, 2025

Our visit from Leeselle at Hoppers went very well. Professional and efficient with time to discuss all issues. I am very grateful Good service and arrangements.

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Kirsty
Apr 9, 2025

Great Estate Agents to deal with. I found the staff friendly and professional and always returned my call or email to keep me up to date with the progress of the property we were purchasing.

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Anonymous
Mar 27, 2025

We couldn't have asked a better service. Christina and Angela guided us through the whole process efficiently. Thank you!

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Liz
Mar 24, 2025

I thought Estate Agents were all about photos, viewings and price...well of course they are, but I now know that the real measure of an Agent is how well they look after you once all that's done. Hoppers have been nothing short of amazing from start to finish - fabulous photos, great valuation advice and lots of wellmanaged viewings...and when negotiations got tricky they simply went up a gear and advised me exactly how to keep things on track. Being able to put my trust in their expertise was hugely reassuring at a stressful time, I felt very well looked after and also that they cared about getting the sale us, because of what it meant to us, not just their commission. Ours was a small house, so not huge money them, but they behaved as we were their best customers; Leeselle and Pam - my main contacts - were supportive, professional and kind in equal measure, Alice's photos were exceptional, and Alison and Brian who led many of the viewings are also masters at their craft...they knew exactly how to encourage prospective buyers, what to say and when to leave well alone. Everyone in the office was equally diligent, even I only dealt with them once, nothing was too much trouble. JR Hoppers are absolutely on top of their game, and you won't find better.

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Veronica Tait
Mar 19, 2025

Excellent service from the team. Helped us through the whole process of finding a rental property can't thank them enough

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Ben
Mar 13, 2025

Being a first time Tennant I was completely to the process. This meant I had a lot of questions and queries which Christina was always on hand to answer. She made the whole experience extremely efficient and couldn’t have been more helpful. I would not hesitate in reccomending ChristinaHoppers someone who is looking to .

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Ken and Kate
Mar 10, 2025

Our house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison the time and effort they put in. We can't praise them enough! Thank you once again.

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Louise
Mar 5, 2025

Very helpful and informative throughout the process of my purchase

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Chris
Feb 4, 2025

We highly recommend J.R Hopper estate agents. We had been looking several months and finally found our dream home. The viewings were with Leeselle, she was kind, patient and well informed about the propertyarea. Nothing was too much trouble and we were never rushed. The sale was overseen by Pam, she communicated brilliantly, saw obstacles coming and made sure she did everything she could to help get the sale through. Despite our worries, she calmly helped us navigate the journey. Buying, selling or both…we would look no further in the future. J.R Hopper will be the first agent we come to! Thank you all, Chris&Emiel

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Ian and Anna
Jan 8, 2025

Leeselle was excellent, very professional throughout the transaction from start to finish.

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Buyer
Dec 13, 2024

Purchased a property in June 2024. Leeselle went above and beyond to ensure the sale was completed, with minimum disruption. She is a credit to Hopper’s.

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Alun
Dec 4, 2024

All the team were fantastic, any issue that arose was dealt with using skill and experience. So glad we chose Hoppers, just kept the process stress free, they explained every detail and went above and beyond. Absolute stars. Thanks

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Darren
Nov 15, 2024

I just recently moved in to a rental property in Kirkby Stephen and it was so smooth and easy. Angela Coulson was absolutely amazing through the whole process. I had issues transferring money from an account abroad which took longer than anticipated but Angela was so understanding and helpful through the process. Highly recommend JR Hopper to anyone.

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Suzy
Nov 1, 2024

I found my experience with Hoppers Lettings team to professional , very helpful and professional all over a good and efficient service.

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Steve Pearse
Oct 28, 2024

A huge thank you to all at J R Hoppers for their expertise and assistance during our house purchase. From Initial viewings to collection of the keys upon completion they have been there to help and liaise as necessary. Thanks you all.

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SHARON
Oct 18, 2024

Excellent service from start to finish by the whole team ??

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Lauma
Oct 16, 2024

JR Hopper is, without a doubt, the best estate agents we’ve ever encountered! The entire experience felt like something straight out of Escape to the Country, as we were shown one property after another. Alison and Leeselle took the time to truly understand what we were looking for, and their knowledgeable advice was invaluable during the viewings and throughout the purchase process. They made the journey enjoyable, and their recommended solicitors were also excellent. We couldn’t be happier with the service and would highly recommend JR Hopper to anyone looking to buy in the area!

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Sandra
Oct 10, 2024

Angela and Christina were very friendly and helpful during the rental process. Very professional and kept up to date at all times. Would definitely recommend.

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Adam
Sep 25, 2024

Angela has been fantastic throughout my tenancy - I couldn't have asked for a better contact to have. Anything that was needed or any query was sorted asap. Hopper's are the most slick, professional but also personable agency I have ever used and would thoroughly recommend them.

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Veronica
Sep 24, 2024

Very professional and very good communication. Happily use these guys again as assured of getting the job done right! My only small issue was the repetition of reminders for a landlord reference (every day). Not all agents are on the ball and require a little more time to respond.

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Anita
Sep 24, 2024

Speedy and friendly all the team were very happy to assist with any problems we had and the whole process was dealt with efficiently thanks guys

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David Matthews
Aug 29, 2024

From beginning to end of our property sale, Hoppers were excellent. After just three viewings, the property sold and the vendors wanted a quick completion which was achieved. From the initial valuation to the sale, they were extremely helpful with advice. The video created for the property was very good and all the way along, the various staff were friendly and eager to see us achieve the best for our property.

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Kamil
Aug 22, 2024

An absolutely stellar, professional and warm service from J R Hopper & Co. I have been renting in a number of places since 2007, and I can honestly say this has been the best experience of this process to date. We have mostly communicated with Angela and Chris: they were incredibly quick to respond, kept us to date with what was necessary and answered all our numerous questions. The referencing process was quite straightforward, the signing of the documents, contract and inventory easy. The inventory document is the most detailed and thorough I have ever seen - since 2007: very impressed with that. We'd like to thank everyone at J R Hopper - Angela, Chris and everyone else who might've been involved - for their dedication and friendly attitude.

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J D Grubb
Aug 1, 2024

Very helpful, efficient, friendly and follow up through to completion with all the staff we came in contact with, which was quite a few over the months, they all could not have been more helpful. Knowledge of the area very good in assisting viewing as new to the area. Thoroughly professional, could not recommend this agency more highly for buying a property through. Wonderful to deal with an independent agency that still understands the meaning of personal service and looking after the purchaser and their needs.

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George
Jul 31, 2024

The whole team at J.R.Hopper are fantastic. They went above and beyond, helping with absolutely everything when it came to selling our property. I cannot recommend them enough. Especially Stella, Alice and Sarah! They were incredible!!

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Jamie
Jul 25, 2024

We were very well looked after by Angela who not only helped us throughout the process but made sure it was super quick! She gave us great advice and helped guide us through each stage, which really helped considering it was our first home. The communication was perfect throughout! Could not be happier with how it all went!

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Carl & Charlotte
Jul 14, 2024

J R Hopper have been superb. From the moment we spotted the property online and arranged a viewing right through to completion, we've been in safe hands. We found them to be extremely helpful, friendly, knowledgeable, and communicative. All the staff we had dealings with were great but a special mention to both Stella and Pam. The viewing with Stella was so informative and she was instrumental in the initial weeks of negotiations and back and forth questions to the vendors. We'll always be grateful for her help and advice. Pam saw the sale through once the price had been agreed and was very helpful and attentive throughout the entire process. In our experience J R Hopper could not have handled our purchase any better than they did and we highly recommend them.

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Abbi
Jul 10, 2024

Christina was great at making our paperwork an easy stress free process and couldn’t thank her enough for helping with all our questions and getting it all done as quickly as possible!

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Stacey
Jun 4, 2024

We want to extend our heartfelt thanks to Stella and Alice for selling our house and making the entire process so easy. From start to finish, we were kept well informed and felt confident in their expertise. Their professionalism and dedication truly shone through. We highly recommend J R Hoppers to anyone looking to buy or sell a property. Thank you again for a fantastic experience!

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Michael bray
May 23, 2024

I was well looked after with good communication, professional attitude and lovely people Thank you

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Sandra
May 23, 2024

Happy with the service we received from Hoppers at the start of our new tenancy Always reply promptly to any enquiry made. We can recommend their agency services A polite professional approach by Christina and Angela

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Ruth
May 22, 2024

Thankyou to JR Hopper. During the process of sorting out my tenancy, I have found everyone so helpful and supportive in every way. The whole process went so smoothly. Thankyou so much, particularly, Christina, Stella and Angela, who I saw or spoke to most, for help.

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Hannah
Mar 14, 2024

A wonderful 2 years, in the 'Dales', renting through JR Hoppers. Christina & Angela have been great throughout the tenancy; efficient, professional & caring, whilst diplomatically navigating, the route between tenant & landlord. I would not hesitate in recommending their services.

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Jonathan Shipton
Mar 11, 2024

We have just completed on the sale of our home in Kirkby Stephen. The person leading our sale was Leeselle Wren. My wife and I have sold four properties. The service we have received from JR Hopper has been the best of the four agents we have worked with. In particular, the service we have received from Leeselle has been fabulous all the way through the process from the thoroughness of her pitch for our business to managing issues all the way up to completion. Her communication whether by phone or email was first class. Our sale was not straight forward. Leeselle showed great expertise in managing issues as they arose and dealing with them in a very professional manner. She was calm throughout and handled both us and the purchaser with skill and expertise. The team supporting Leeselle were very helpful and professional. I would highly recommend their services.

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Kathy
Mar 8, 2024

Leeselle has been the most helpful Estate Agent I have ever used in connection with the purchase of a property. She had so much patience in showing me property after property, until I found the right one. Then she was indispensable during the actual purchase, finding out information on my behalf and liaising with the Vendor over various queries arising. I would have no hesitation in using this company again. Leeselle went way above and beyond what is expected from an Estate Agent.

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Roy
Mar 8, 2024

I cannot praise Hoppers enough, from the initial inquiry to the moving in date they made the process easy and straightforward. All of the staff have been helpful and courteous, explaining everything at each stage. I would definitely recommend them to anyone needing the help of an estate agent.

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Kath Alderson
Mar 8, 2024

Made the whole process very easy and pain free. The service from start to finish was first class. Thank you ?

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