Client Reviews | J.R. Hopper & Co.

Hannah
Mar 14, 2024

A wonderful 2 years, in the 'Dales', renting through JR Hoppers. Christina & Angela have been great throughout the tenancy; efficient, professional & caring, whilst diplomatically navigating, the route between tenant & landlord. I would not hesitate in recommending their services.

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Jonathan Shipton
Mar 11, 2024

We have just completed on the sale of our home in Kirkby Stephen. The person leading our sale was Leeselle Wren. My wife and I have sold four properties. The service we have received from JR Hopper has been the best of the four agents we have worked with. In particular, the service we have received from Leeselle has been fabulous all the way through the process from the thoroughness of her pitch for our business to managing issues all the way up to completion. Her communication whether by phone or email was first class. Our sale was not straight forward. Leeselle showed great expertise in managing issues as they arose and dealing with them in a very professional manner. She was calm throughout and handled both us and the purchaser with skill and expertise. The team supporting Leeselle were very helpful and professional. I would highly recommend their services.

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Kath Alderson
Mar 8, 2024

Made the whole process very easy and pain free. The service from start to finish was first class. Thank you 😊

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Roy
Mar 8, 2024

I cannot praise Hoppers enough, from the initial inquiry to the moving in date they made the process easy and straightforward. All of the staff have been helpful and courteous, explaining everything at each stage. I would definitely recommend them to anyone needing the help of an estate agent.

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Kathy
Mar 8, 2024

Leeselle has been the most helpful Estate Agent I have ever used in connection with the purchase of a property. She had so much patience in showing me property after property, until I found the right one. Then she was indispensable during the actual purchase, finding out information on my behalf and liaising with the Vendor over various queries arising. I would have no hesitation in using this company again. Leeselle went way above and beyond what is expected from an Estate Agent.

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Laura
Mar 5, 2024

The team at Hoppers dealt with my house rental in a timely, professional and diligent manor, taking the pressure out of the process.

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Charlie Taylor
Feb 1, 2024

We had quite a difficult sale and Hoppers were so helpful and professional throughout the process. Pam and Stella couldn't have been more helpful and accommodating.

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Iain Sanderson
Jan 30, 2024

Brilliant level of service with quick responses and extremely helpful with any questions.

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Shaun
Jan 30, 2024

Fantastic service, we were kept in the loop all the way through the buying process Nice local firm, with an office in my nearest town

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Helen
Jan 16, 2024

Pam has been fantastic from start to finish. She is extremely knowledgeable and was happy to answer any queries we had. We really appreciate the effort she put in to keep things moving in a timely manner. I would be more than happy to recommend Pam and J R Hopper to anyone. Thanks again Pam for making our journey a pleasant one.

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Maisy Dinsdale
Jan 13, 2024

A brilliant experience with Hoppers! Christina and Angela were very supporting and responsive throughout organising our tenancy. The whole process was fast and efficient and couldn't be faulted. Thanks so much guys, we appreciate all the help you gave and continue to provide when needed 😊

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Ian Franks
Dec 19, 2023

A great service from Hoppers and a massive help from Angela and Christina in dealing with letting the property. Well recommended and a great efficient service.

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David Lloyd
Dec 17, 2023

My first dabble into unfurnished lettings . All the staff @ JRH. provide a first rate service and have nursed me thro' the potholes and pitfalls of the business . Thank you ! Hopefully this will be just the start of a long term liaison .

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Sara
Nov 30, 2023

Professional service from the very beginning. Staff helpful and efficient. Excellent agent who we would highly recommend.

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Jill and Steve
Nov 21, 2023

JR Hopper have give an excellent service from start to finish. Stella has been friendly, professional and helpful in every way particularly with local knowledge as regards surveyors, tradespeople etc. and keeping the ball rolling.

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Kevin
Nov 1, 2023

The letting team were excellent and very efficient in obtaining a tenant for my dales cottage. The communication during the process was most impressive and very friendly. I obtained a tenant in a matter of a few weeks.

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James
Oct 23, 2023

Christina and the Team couldn't have been more helpful in my search for a new property. She understood what I was looking for and identified two properties, both of which I loved. I would have happily taken my first choice, but sadly I needed high speed broadband to facilitate working from home, which just wasn't available. Would recommend them to anyone looking to buy, sell or rent.

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Janet Coates
Oct 16, 2023

Very quick turnaround Property only empty for a weekend in between tenants Thankyou!

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Deb
Oct 14, 2023

Our main contact was Christina, she came and gave an initial assessment of what we needed to do to the property before letting which helped tick all the boxes. Christina was helpful and friendly, highly recommend,

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Clare
Oct 12, 2023

Excellent friendly service. Above and beyond. Always do their best to help us.

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Lucy Cattermole
Oct 12, 2023

Extremely efficient, helpful and friendly at all times. Easy process and much more efficient than any other rental agency I have worked with.

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C
Oct 11, 2023

We rent our cottage through Hoppers and I cannot recommend Angela enough! She's friendly, bubbly and we have a laugh as well as being professional. We has an issue with one of our tenants payment and this was dealt with quickly and professionally.

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Kevin’s Palmer
Oct 4, 2023

Recently applied for a rental tenancy on a flat we liked. Couldn’t be any happier with the service we received from J.R Hopper proper people get the job done with a smile. Got the tenancy lovely Flat.

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Mrs
Oct 3, 2023

Our experience with JR Hopper was exceptional. We cannot thank enough all the staff we dealt with, and especially Angela and Christina who went the extra mile to assist us in attaining our property.

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Alan
Sep 12, 2023

Thank you to JR HOPPER & CO The staff are very friendly and helpful. They made renting a house so easy with all there helpful instructions by email or phone. Angela Coulson was always there to answer any questions and queries i had. Highly recommended Thanks From Alan

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stephen
Sep 6, 2023

when i viewed the house with Christina the experience was good she was easy too talk to. then going through the application process which i found very stressful,only because off my complex mental health issues,Angela was there every step off the way to guide me through it all,she is very professional at her job as is Christina

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Judy & Paul Grindle
Sep 4, 2023

We would very much like to recommend Hoppers and in particular praise two excellent members of your team. From first viewing our property with lovely Yvonne, to eventually buying it through the expertise of Pam we could not have asked for a better service. We always felt confident to be able to contact Pam with any questions and queries and she would go out of her way to help us. She was a great negotiator, remaining totally professional towards ourselves and the vendors. We can only repeat our thanks and express our gratitude two these two members of the team. They certainly made the experience of buying our dream cottage in the Dales a positive one.

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Kirkbride
Sep 2, 2023

Christina and Angela were really helpful and dealt with any concerns or worries we had and put everything in place that we needed.

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Jane
Aug 31, 2023

Fantastic letting team - very good advice and brilliant coordination in a short timeline to meet needs of outgoing and incoming tenants and landlord during holiday period. Thank you again - I am an experienced landlord - this team is exceptional. Thank you

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Anita Watson
Aug 29, 2023

Incredible service from inception to completion. Hoppers went above and beyond the whole way through the process, keeping me posted with updates every step of the way. I couldn't fault them. They made what is usually a very stressful event quite easy. Highly recommend.

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Ray & Elaine
Aug 4, 2023

An extremely helpful and friendly service. Sarah went above and beyond to arrange viewings at very short notice and then ensure that our purchase was completed smoothly and quickly.

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Samuel
Aug 1, 2023

Very helpful with my inquiries and very professional. Helped me with excellent service in securing a lovely home.

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Clipstone Cottages Ltd
Aug 1, 2023

Fantastic helpful team. Sarah was our main contact and she was brilliant, knowledgeable, understanding and a great communicator. Would thoroughly recommend JR Hoppers and hope to purchase again through yourselves very soon.

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Kerry Davies
Aug 1, 2023

Working with an Agent who really does go all out for their customers makes the stressful process of moving so much easier. From viewings, all the way through to moving day, Christina, Sarah and Angela have been brilliant. We did have a few little issues when we moved in but Sarah did a fantastic job of liaising with our Landlord, Contractors and kept us up to date all the way. We knew she had everything under control and everything was sorted to a high standard. I'd highly recommend the team at JR Hopper for the care they take in delivering their services - you can really tell that making sure everyone is happy is at the centre of what they do as a business - and they do it very well! Thank you so much you three for helping us make the start of our new life in the Dales so positive and happy!

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Bev
Jul 21, 2023

Christina and Angela were amazing. Renting a house with 2 dogs isn’t easy, they made it simple. They are both very professional and at the same time caring and helpful. I would say the same about the other staff a Hoppers too

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Sophie
Jul 4, 2023

I had a fantastic experience with JR Hopper from start to finish. All emails were answered promptly (pretty much straight away) and any queries Christina and Angela handled it all. They could not have been more helpful. Also on calling in the office to drop off papers I found Mandy to be really friendly and helpful. Amazing service and it is very much appreciated. Thanks for everything!

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Leanne & Chris O
Jul 4, 2023

Very helpful and friendly staff, who always respond to emails quickly. Would recommend. Thanks to Stella and Pam. Leanne & Chris O

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Chloe
Jul 4, 2023

JR Hopper have been nothing short of amazing for securing myself and my son our dream home! They've been easy to contact if I've had any questions and were very prompt with my viewing of the property. The online tenancy agreements were particularly easy to go through which made it a smoother transition and I'd recommend their services to anyone in the future.

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Jon Mawdsley
May 26, 2023

In a different league to some agents I've had previous contact with. Were professional, helpful and courteous from the start, phone calls were always returned and any queries always answered.

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Brookside
May 23, 2023

Excellent service at all the time. Very focus team and open with dates\/times! very helpfull with video and pictures, and others property details! Thanks to all J.R.Hopper team for their help! specially Angela and Cristina

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Mike
May 19, 2023

Excellent service. Prompt response to any emails and sending out and dealing with paperwork. Thoroughly professional in every way. I would have no hesitation in recommending Hoppers for anything property related in the the Dales

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Jon D
May 19, 2023

I've just moved into a lovely cottage in Wensleydale and have been delighted with the service from J R Hopper. In this instance, the landlord was managing the tenancy so JRH took care of the referencing and admin prior to the move. The process was very smoothly managed from start to finish and I found it easy and convenient. I must especially thank Christina, who showed us around and answered all our questions and Angela, who dealt with the documentation and contractual issues. Very happy all round. Thank you!

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Ruth
May 8, 2023

J R Hopper are far and away the best estate agents we have ever dealt with, and there have been a few. They are everything a good agent should be: knowledgeable, accurate in assessing value, accessible, quick to respond to queries, courteous and professional. Oh, and they are friendly and helpful too!

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Great
Apr 25, 2023

For the past 2.5 years Angela has been wonderful to work with. Not only does she have vast experience in the lettings business but she is also a landlord so understands exactly problems from a landlord's perspective. Very helpful and has certainly gone the extra mile as far as I am concerned with my tenants. Couldn't ask for better.

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Andy Gibson
Apr 25, 2023

Fantastic experience from start to finish. Constantly kept in touch via phone and email. Made a job which is normally very complicated and laborious into a breeze. Thanks to all involved , would recommend. 10\/10

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Sara
Apr 6, 2023

Very helpful and friendly. They responded promptly to my emails. I have had no issues with their service. Thank you for being very helpful and kind.

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Emily
Mar 6, 2023

All the staff at hoppers went beyond the services offered, even from making an offer on the property. After purchasing, Angela and Christina worked with me to find a suitable tenant for my property with sensitivity both towards the town and the house to find a good fit.

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Emma
Feb 24, 2023

I can't recommend J.R Hoppers enough, especially Stella. What has been a very emotional sale Stella and the team have been extremely patient and professional. Keeping us up to date from start to finish.

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Steve
Feb 16, 2023

Very fiendly and helpful team. They are prompt and aleays there to assist in any way they can. We Would recommend.

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Lee
Feb 15, 2023

Great attention to detail. The team looked after our sale very well. Leeselle in particular made sure that all of our questions were answered in a very timely manner. We were very happy with the service and in particular Leeselle's efforts.

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