Client Reviews | J.R. Hopper & Co.

Matt Dinsdale
Jun 5, 2026

Stella was great gave us the advice that we needed and went above and beyond to help us at the drop of a hat . Professional and got us to where we wanted to be Would highly recommend

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Jake
Jun 4, 2026

Great service from a friendly team that is, and feels truly 'local'. Always available a call, to share thoughts, bounce ideas and have a great knowledge of the local market; past and present. Have been great at sharing properties that relevant and of interest, as well as being hugely patient in accommodating negotiations, multiple offers and occasional withdrawals too.

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Wendy Chappell
May 26, 2026

Stress free sale of our property And super speedy Fabulous estaye agent and staff Thank you all

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Hargreaves
May 24, 2026

A very friendly and professional approach from the whole team at Hoppers throughout a lengthy sales process. Special thanks to Leeselle, Pam, Sam and Stella their efforts.

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Fiona
May 28, 2026

Huge thanks to all the team but especially Clare, Miles, Sarah and Pam who went the extra mile to market, negotiate and complete our sale.

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😍
Mar 3, 2026

Great service, over and above to help our move go seamlessly.

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Anita Watson
Feb 4, 2026

Fantastic service from start to finish. I sold my house through JR Hoppers, and Pam was such a great help every step of the way, chasing solicitors and the buyer, and solving all those niggling issues that come with selling a property. Huge thanks.

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Excellent
Jan 2, 2026

I had a positive experience with J.R. Hoppers. From start to finish, the entire team was friendly and helpful throughout the process. Sam conducted our initial viewing, she struck a perfect balance between offering helpful ideas and perspective also giving us the freedom to explore the property and discuss our impressions privately, which I really appreciated. As the process progressed, Leeselle and Pam were a real pleasure to work with. They were consistently approachable, responsive and quick to address any queries. Leeselle was particularly accommodating, providing access to the property various surveys, often at short notice and requiring flexibility with her time, which I we hugely appreciated. The teams professionalism and kindness really made the experience much smoother. I would highly recommend them.

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M Walker
Jan 2, 2026

Leeselle and Pam were excellent representatives Hoppers from the initial meeting to completion. They were clearly passionate about their work and well informed about the housing market in Kirkby Stephen Thoroughly recommend

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PH
Dec 19, 2025

Having met with Leeselle Wren from J. R. Hopper to discuss the potential sale of our property, we were not only impressed with how professional she was, and the level of detail she went in to, but also her passion selling properties shone through. Leeselle provided a full verbal explanation of her thoughts on the property and where she thought it fitted into the current market, along with a very comprehensive online presentation later the same day. This really enabled us to sit a and contemplate the sale and way forward. We look forward to seeing how the rest of the sale procedure unfolds, and hopefully leaving further feedback on a successful sale.

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PH
Dec 22, 2025

Having met with Leeselle Wren from J. R. Hopper to discuss the potential sale of our property, we were not only impressed with how professional she was, and the level of detail she went in to, but also her passion selling properties shone through. Leeselle provided a full verbal explanation of her thoughts on the property and where she thought it fitted into the current market, along with a very comprehensive online presentation later the same day. This really enabled us to sit a and contemplate the sale and way forward. We look forward to seeing how the rest of the sale procedure unfolds, and hopefully leaving further feedback on a successful sale.

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Sue and Greg Smith
Dec 7, 2025

We have experienced the service of J R Hoppers on 2 prospective purchases. Sadly the first one we ultimately pulled out of and during the transaction Hoppers did everything within their power to enable the transaction forward. We met or spoke to Stella, Sam, Brian and Pam and they were all professional, friendly and efficient. We experienced their communication to always be clear and honest and would not hesitate to use the company again.

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A. Miller
Nov 21, 2025

We would highly recommend Hoppers as excellent estate agents. For the outset they handled our sale in the Eden valley professionally and sensitively. The team effort was impressive and the sale video of our home was perfect and resulted in an agreed sale within a week! Leeselle's sensitive and enthusiastic handling of the whole process was particularly helpful and instrumental in achieving an early sale agreement. Thank you all.

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Peter Hunter
Nov 21, 2025

I have used hoppers on Kirkby Stephen both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter

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J & A Peacock
Nov 18, 2025

Excellent prompt efficient service in every way from start to finish

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John Nugent
Nov 18, 2025

The service from all the staff at Hoppers was excellent. Everyone acted so quickly and efficiently and streamlined my move. The information, communication and support made my move hassle free and I was guided through the process and easily linked up with utilities etc, great job thank you all!

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S.Todd
Nov 7, 2025

Thank you to Leeselle, Pam and Angela. In our recent letting of one property and selling another, you were all brilliant. Professional, efficient and so kind. Always responding to us quickly and with answers to our queries and giving us sound, objective advice. Many thanks. We will be back we need further assistance.

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Samantha
Nov 5, 2025

Really great, efficient service from beginning to end. Sarah, Pam and Leeselle were so friendly to deal with and made the whole process very straightforward. Thank you again all of your help and support in buying my first home.

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Kayleigh coglan
Nov 6, 2025

Excellent service, they are kind and understanding, they do everything they can to help.

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Jacky Matlock
Nov 6, 2025

I found working with Hoppers in the purchase of my property excellent. Pam Baines was hard working, attentive with frequent friendly communications. I can highly recommend.

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Rosi Keatinge
Nov 5, 2025

Hoppers have been letting my properties over 20 years. I have always received excellent service. Angela and Christina are helpful, knowledgeable and do a great job. Thank you.

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Ian
Nov 3, 2025

Great customer service with a friendly welcome . No issues at all

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Mr Barber-Taylor
Nov 3, 2025

Christina Scarr and Angela Coulson did a fantastic job helping me into my home, they were professional and considerate throughout and I would highly recommend them.

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D &W. Herlingshaw
Oct 30, 2025

Thank you Christina and Angela, making our move smooth

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Phill and Tracy
Oct 30, 2025

Just a big thanks to Angela and Christina sorting our move and making it as pain free as possible . Great coms super helpful as always.. Phill and Tracyb

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Lauren
Oct 30, 2025

The team has been incredibly fast to respond and very helpful throughout the process. A big shoutout to Leeselle, who has been amazing with all my enquiries and has gone above and beyond to keep an eye out houses within my budget. Really appreciate the effort and communication — a great team all around!

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M Barber
Oct 23, 2025

Christina Scarr and Angela Coulson looked after me over three years and also saw me settled in a property. They are thoughtful, practical and extremely competent. I would definitely use this super team of ladies again.

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Gaz n Trish
Oct 21, 2025

The process from beginning to end was stress free, speedy and all the staff were very helpful.

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Ruth
Oct 21, 2025

The team were incredibly friendly and helpful throughout the entire process. Everything was straightforward and stressfree, and we’re absolutely delighted with our home. Highly recommend!

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K & C
Oct 22, 2025

Christina and Angela were great throughout the process or moving into our home.

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Sandra Davies
Oct 22, 2025

Always find Angela and Christina very responsive and helpful We had a few difficulties with the last tenancy but it was quickly resolved to our satisfaction We are very happy with the service we receive and have been with this team through 3 changes of tenants

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Tony Bundock
Oct 2, 2025

Very friendly staff who are keen to do their best clients and to provide a personal service with high standards of integrity

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Julie Higgins & Sue Metcalfe
Sep 26, 2025

Excellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.

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Ian Lofthouse
Sep 18, 2025

My brother and I recently needed to sell a family property in the Kirby Stephen area of Westmorland. J R Hopper & Co were recommended by friends who had dealt with them previously and Leeselle Wren from the Kirby Stephen office took on our valuation and we subsequently appointed them to market the property. From day one the Hopper team were on the and at no time did we feel things were dragging and once we had a potential purchaser they (and in particular Leeselle) supported the process at every turn. Both of us not living in the locality meant asking Leeselle to assist with resolving precontract enquiries issues and identifying local contractors to carry out electrical survey work and ultimately clear the property. This she did and these matters were resolved in good time. We have no hesitation in recommending that anyone selling property seriously consider appointing J R Hopper & Co to act on their behalf.

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Peter Hunter
Aug 28, 2025

Excellent service from angela coulson We used hoppers over 6 years and Angela has always gone above and beyond in helping manage our property in Kirkby . She really built a personal relationship with us and I always felt she had our back also looking after or finding tenants . Angela works really closely with Leeselle in Kirkby which has also been really appreciated in hopefully now managing the sale of the property . Thank you both very much your support and personal service

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Charlene
Aug 18, 2025

Fantastic service from Christina, friendly and helpful lady who answered my many emails promptly and efficiently. Super fast and smooth process to secure my lovely home. I could not have asked more of her, thanks Christina you are amazing 5*****

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Matthew Howarth
Aug 19, 2025

J. R. Hopper have been great. Leeselle helped me find my perfect first house. All the way through the process of buying the property it’s felt like I’ve been looked after greatly and helped in any way I needed it.

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Caroline Baumber
Aug 15, 2025

They work tirelessly to make sure your sale actually happens!

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The Berrys
Aug 11, 2025

Hoppers have worked with us selling our lovely cottage just outside Hawes. It has been a rocky road with an initial sale happening straight away and then falling through at exchange. However during that time Pam Baines and the whole of the team have been working with us to make the sale happen. A second buyer was secured and we have recently completed. Pam in particular as our contact point has kept us fully informed and worked tirelessly to get the sale through. Highly recommended.

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Jan Cowperthwaite
Aug 7, 2025

Good responsive and professional, thank you to the team all your support especially Angela

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Mrs Booth
Jul 3, 2025

Thank you Christina and Angela your friendly service and patience with all our questions.

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Emma
Jun 13, 2025

I mainly dealt with Christine and a little Angela thought my rental process Christine was kind, compassionate, professional and prompt throughout! Nothing was too much trouble She is a real credit and such a bright soul to have as part of your team, thank you :))) Angela was also prompt, professional and warm throughout all our interactions The “ on hold “ music is the best !!!!

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Charlotte
Jun 13, 2025

We cannot recommend J R Hopper and specifically Angela Coulson enough, making our house move an easy and smooth process! Angela was very supportive in helping us with our application and securing a viewing, and was very prompt with answering any and all queries we had during the application process. She has also been fantastic organising admin to help us prepare our move, always on the end of the phone or via email to help. Thank you!

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Gwen Scarr
Jun 13, 2025

Christina was professional and knowledgeable guiding us through the process of renting out our property from start to finish.

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Andy C
Jun 2, 2025

What fantastic service we received the purchase of our home! The staff really went over and above to look after us from start to finish. Always at the end of the phone or an email and wonderfully accommodating and responsive to communications backandforth with the property sellers. Thank you so much the smoothest house purchase we’ve ever had!

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Sophie Smith
May 23, 2025

Huge thanks to Team Hoppers an extremely professional, easy, smooth and efficient sale !

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brian zittel
May 8, 2025

Could not have had a better experience, would use again.

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David Heap
May 1, 2025

Fast & professional service. Angela was extremely helpful and provided all documentation in a timely manner ensuring my tenancy agreement was in place at short notice.

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Alastair & Wendy McLachlan
Apr 29, 2025

Once again, they - particularly Angie Coulson - have been outstanding with us and with the tenants, quickly and effectively negotiating a slightly tricky endoftenancy situation. Thanks again!

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Shirley
Apr 29, 2025

Both Angela and Christina are efficient, very helpful and easy to get in contact with. Thank you again in assisting us in the letting of one of our properties.

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